Introduction
iStore is inviting qualified IT graduates to apply for the Technical Support Consultant vacancy and be part of its global footprint business. The role requires a combination of technically strong individuals with great people skills to provide technical support to the iStore customers, through troubleshooting, resolving technical issues, and software support. Successful applicants will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
Qualification and experience required.
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
Behavioral Attributes and Competency
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
How to Apply
Click here to apply for the Technical Support Consultant
Closing Date
31 May 2023
